Dog Walking Scheduling Software
Run a more organised dog walking business with smarter dog walker scheduling, faster customer communication, less admin, and stronger cash flow from first enquiry to final payment.
OctopusPro helps dog walking companies, pet care teams, mobile dog walkers, and recurring pet care businesses manage the complete dog walking workflow in one connected system. Schedule private dog walks, group dog walks, recurring walking schedules, mobile dog walker visits, multi-location dog walking appointments, online booking enquiries, same-day dog walking requests, and last-minute dog walking enquiries without relying on spreadsheets or disconnected calendars.
Manage dog walker availability, customer and dog profiles, saved home addresses, preferred walk start points, access instructions, dog walking intake notes, dog walking history, service add-ons, forms, checklists, signatures, proof of completed walks, invoices, payments, and walk completion records from enquiry through to final payment.
Manage every dog walking workflow from one place
- Schedule dog walkers and walking assistants, dog walking appointments, recurring walking routes, mobile dog walker visits, and online booking requests.
- Store customer details, dog profiles, dog walking booking notes, and dog walking history.
- Automate confirmations, reminders, follow-ups, invoices, and payments.
- Track enquiries, quotes, recurring dog walking schedules, walk attendance, and walk completion records.
Drive Revenue and Profitability with Better Dog Walking Management
Dog Walker Scheduling and Rota Management
Keep your dog walkers and walking assistants fully utilised, reduce scheduling chaos, and run dog walking bookings, mobile dog walking visits, dog walking bookings, and pet check-in and dog walking appointments from one organised calendar. Stay organised and improve dog walking operational efficiency by managing multiple dog walkers’ schedules and dog walking bookings from one calendar. Coordinate dog walking appointments, dog walking visits, and follow-up visits while keeping customers informed and your team fully prepared.
Scheduling and Dispatch Board for Dog Walkers, Walking Assistants, and Dog Walking Appointments
Use OctopusPro’s scheduling and dispatch board to manage dog walking appointments, unassigned work, and dog walking team workloads from one live calendar. Drag and drop dog walking bookings, scan dog walking bookings in list view, match work to the right dog walker, and keep the day running without juggling spreadsheets, whiteboards, or disconnected calendars. See Calendar – Scheduling & Dispatch, Calendar List View, and Find Availability.
Daily, Weekly, and Monthly Dog Walking Schedule Views
Get better visibility of workload, capacity, and bottlenecks so you can plan ahead instead of reacting at the last minute. Use flexible calendar views to plan dog walking appointments by day, week, or month. This makes it easier to manage workload, monitor dog walker and dog walking appointment capacity, avoid scheduling conflicts, and keep your operation running on time.
Flexible Calendar Setup for Your Dog Walking Workflow
Schedule work more efficiently, improve visibility, and organise dog walking bookings around the way your business operates. OctopusPro’s flexible calendar setup adapts to Dog walking operations, dog walking bookings, dog walking visits, group dog walks and dog walking appointments, and dog walker rosters, with calendar filters, live availability, dog mobile dog walking service areas, and assignment rules that help you manage work clearly and effectively.
Google and Outlook Calendar Integrations
Reduce double dog walking booking, save admin time, and keep your dog walking team aligned with Google Calendar integration and Outlook Calendar integration. OctopusPro keeps dog walking appointments, availability, and schedule updates in sync, improving visibility across your team and making day-to-day scheduling easier to manage.
Make Sure Every Dog Walking Request Is Handled Quickly and Professionally
Reduce delays, improve response times, and route every dog walking request to the right dog walker more efficiently with structured dog walker assignment and dispatch workflows. OctopusPro helps your office, Dog walking operations, and dog walkers and walking assistants coordinate work through manual and automatic assignment options, real-time progress tracking, and clearer visibility from request through to completion. This gives your dog walking team better control over dispatch, reduces scheduling conflicts, and helps dog walking appointments move more smoothly through the workflow.
Let Dog Walkers Accept or Decline Dog Walking Requests
Reduce response delays, give dog walkers and walking assistants more flexibility, and keep dog walking bookings progressing without losing control over dispatch. With OctopusPro’s accept and decline dog walking request workflows, fieldworker dog walking request management tools, and settings to allow dog walkers and walking assistants to accept or decline dog walking requests, dog walkers and walking assistants can review new assignments, accept suitable work, decline dog walking appointments that do not fit their availability or dog walking service area, provide decline reasons, and suggest alternative times when enabled. Your dog walking team can notify dog walkers and walking assistants by push, SMS, or email and quickly reassign declined work so dog walking bookings keep progressing smoothly from dispatch to completion.
Ready to run dog walking appointments with less admin?
Start a free trial, compare pricing, or book support to see how OctopusPro can organise dog walker schedules, dog walking bookings, dog walking meet-and-greets, quotes, invoices, and payments from one connected platform.
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Modernise your dog walking workflow without adding more admin.
Replace disconnected calendars, spreadsheets, message threads, and manual follow-ups with one organised system for dog walking appointments, dog walking meet-and-greets, dog walking bookings, dog walker schedules, quotes, invoices, payments, and customer communication.
Need setup guidance?
Tell us about your dog walking workflow.
Share how you manage dog walkers and walking assistants, dog walking appointments, mobile dog walker visits, dog walking packages, and payments so the OctopusPro team can help you choose the best next step.
Automatically Match the Right Dog Walker to Each Dog Walking Appointment
Improve first-dog walking appointment fit and service consistency, strengthen service quality, and assign dog walking appointments more accurately from the start. OctopusPro helps you match each dog walking appointment to the right dog walker using a combination of skills, dog walking service types and dog walking appointment types, dog walking services offered, and eligibility, together with real-time availability, working hours, leave, time blocks, synced calendars, and map-based mobile dog walking service areas to make smarter scheduling and dispatch decisions. This is especially useful when dog walking appointments need to be assigned based on both capability and real service coverage, including specialist work such as customer intake calls, dog walking enquiries, online dog walking enquiries, in-home dog walking appointments, group dog walks, dog walking meet-and-greet and appointment coordination, multi-location dog walking appointments, online dog walking bookings, multi-location dog walking schedules.
Dog Walker-Based Scheduling and Service Matching
Make dog walking team capabilities easier to deploy, improve dog walking appointment accuracy, and define more clearly which dog walkers and walking assistants can perform which types of work. With skills-based dog walker assignment by dog walking services, dog walking appointment types, dog walker experience, and eligibility, configure dog walking staff profiles around the dog walking services they offer and the work they are approved to handle. This helps you assign dog walking bookings based on dog walking appointment type, dog walking appointment format, dog walking service type, location requirements, dog walker capability, and internal requirements, and can be extended with profile data and custom fields to record things like dog walking appointment formats, dog walking team sizes, dog walking appointment resource options, access requirements, or other dog walking-specific criteria.
Real-Time Dog Walker Availability
Avoid double dog walking bookings, schedule with greater confidence, and give your dog walking team a clearer view of who is genuinely available for new dog walking appointments. With real-time dog walker availability, OctopusPro checks each dog walker’s working hours and live calendar availability, including unavailable periods and breaks, so dog walking appointment time slots reflect actual dog walking capacity. When enabled, it only shows customers available time slots where at least one matching dog walker is available, helping you make better dispatch decisions, reduce scheduling conflicts, and keep the day running more smoothly.
Map-Based Dog Walking Service Areas and Coverage Control
Prevent out-of-area dog walking bookings, reduce wasted travel for mobile dog walkers, and assign dog walking appointments based on real dog walker coverage. With map-based mobile dog walking service areas and coverage rules, OctopusPro lets you define precise territories, multiple service regions, and overlapping coverage where needed. This helps you match dog walking appointments to the right dog walkers and walking assistants based on actual coverage, apply a default travel radius when required, and avoid dog walking bookings outside the areas you support.
Flexible Service Areas and Walk Location Types for Dog Walking Companies and Mobile Dog Walkers
- Mobile and On-Site Dog Walking Services — ideal for home-based dog walking visits, apartment or gated-community access, customer property visits, local park walks, group walks, recurring routes, and other appointments where the dog walker travels to the dog.
- Saved Customer Addresses and Walk Start Points — store each customer’s home address, preferred pickup point, gate codes, parking instructions, dog access notes, and regular walking route so repeat bookings are faster and more accurate.
- Service Areas, Suburbs, and Travel Zones — assign dog walkers to the suburbs and areas they cover, control how far each dog walker can travel, and avoid accepting bookings outside your supported dog walking service area.
Whether your dog walking business serves customers at home, manages recurring walks across different suburbs, or coordinates multiple dog walkers across service zones, OctopusPro keeps scheduling, customer communication, reminders, calendar invites, dog walker access, and dog profiles organised in one place.
Turn more dog walking leads into confirmed dog walking bookings.
Capture dog walking enquiries, respond faster, send clearer quotes, and move customers from first contact to confirmed dog walking appointment without losing details across inboxes, calendars, and spreadsheets.
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Optimise Your Dog Walking Management Software
Customer and Dog Profiles with Structured Dog Walking Booking Intake
Collect the right dog walking booking details upfront so your team can prepare dog walking quotes faster, understand customer requirements, dog details, and dog walking goals more accurately, and deliver more consistent repeat service. OctopusPro stores structured customer and dog profiles with details such as customer name, dog walking appointment type, dog walking service type, dog walking appointment preferences, preferred dog walking appointment format, dog walking history, dog walking notes, and custom fields, helping your team identify dog walking appointments faster and manage dog walking records more efficiently. See Customer and Dog Profiles, Dog Walking Appointment Locations, and Related Records and Custom Fields.
Dog Walking History and Customer Record Management
Understand customer needs faster, deliver more consistent service, and build customer trust with a complete record of every dog walking appointment. With dog walking history and record management, OctopusPro keeps previous dog walking appointments, notes, attachments, invoices, and communication records in one place, helping your team track past work, support future dog walking appointment recommendations, and provide a more transparent customer service experience.
Saved Customer Addresses, Walk Start Points, and Access Details for Repeat Dog Walking Customers
Speed up repeat dog walking bookings and reduce address errors with saved dog walking addresses and customer property records for repeat customers, apartment complexes, gated communities, dog walking clubs, corporate pet care accounts, and customers with more than one regular walk location. OctopusPro lets you store home addresses, preferred walk start points, gate codes, parking notes, dog access instructions, route notes, and other customer-linked records in the customer and dog profile, then require the customer to choose the correct walk location before submitting a booking. This is ideal for recurring dog walking customers, multi-address households, commercial pet care accounts, and teams that need accurate location details before assigning a dog walker.
Digital Dog Walking Intake Forms, Checklists, Dog Profiles, and Proof of Completed Walks
Standardise customer intake calls, walk reviews, and follow-up dog walking meet-and-greets, reduce missed steps, and maintain a more professional, accountable service process with digital dog walking forms and checklists. OctopusPro helps dog walking companies and pet care teams manage customer dog walking intake forms, dog walking notes, dog walking summaries, internal checklists, dog walking reports, follow-up records, dog walking enquiries, dog walker handover notes, and walk completion records in one structured workflow. Capture customised checklists, optional photos, dog walking notes, customer approvals, signatures, and proof of completed walks or dog walking appointment completion in a consistent format that can be completed online or offline. This helps your Dog walking operations improve accountability, reduce mistakes, keep a clear audit trail, and stay consistent across dog walking appointment checks, internal process records, dog walking appointment approvals, and customer sign-off. See Forms & Checklists Overview, Using Forms & Checklists, and Digital Signatures.
Unified Dog Walking Management
Reduce admin, improve team coordination, and keep dog walking bookings progressing more efficiently with one connected dog walking management system. OctopusPro brings together dog walking enquiries, quotes, dog walking bookings, dog walker schedules, invoices, and payments in one place, so your team can manage each dog walking appointment more smoothly from intake to completion.
Custom Booking Statuses for Your Dog Walking Workflow
Give your team clearer workflow control, better visibility, and stronger automation across every dog walking appointment. With custom dog walking statuses for dog walking workflows, OctopusPro lets you create stages such as Awaiting Approval, Awaiting Dog Walker Confirmation, Customer Intake Complete, Ready for Dog Walking Appointment, On Hold, or Follow-Up Required, so each dog walking appointment can be tracked and managed in a way that fits your process.
Dog Walking Supplies, Packages, Equipment, and Stock Control
Reduce delays, improve pricing accuracy, and keep profitable dog walking bookings progressing with tighter control over waste bags, leashes, harnesses, treats, water bowls, walking supplies, and stock. OctopusPro helps you track stock levels, organise waste bags, leashes, harnesses, treats, water bowls, walking supplies, and equipment, and add products directly to quotes, dog walking bookings, and invoices, so dog walking appointments are priced more accurately and less likely to be delayed by missing or mismanaged items. See the Products & Inventory guide.
Dog Walking Packages, Supplies, and Add-On Service Management
Create clear dog walking packages and walking programmes for customer documents, online meet-and-greet options, extra dog walker support, group walk support, and service add-ons, customer intake calls, walk reviews, follow-up visits, and common dog walking options, then link the right products, pricing rules, and dog walking options to each dog walking appointment. OctopusPro helps you organise dog walking service lines and dog walking supplies in a structured way so your team can prepare dog walking quotes faster, upsell more accurately, and keep dog walking workflows consistent. See Create a New Service and Products & Inventory.
Match every dog walking request to the right dog walker.
Use dog walker availability, dog walking service areas, dog walking types, walk capacity, and dog walking booking notes to coordinate private dog walks, mobile dog walker visits, dog walking bookings, pet visit check-ins, and dog walking requests with confidence.
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Dog Walking Quote-to-Booking and Dog Walking Package Workflow
Create professional dog walking appointment estimates faster, improve quote accuracy for dog walking packages, and convert approved quotes into booked work without duplicate data entry. OctopusPro keeps pricing, notes, attachments, custom fields, approvals, and follow-up activity connected in one workflow from quoting through to scheduling, invoicing, and payment. See Dog Walking Quote & Estimate Management, View & Manage Quotes, Accept or Decline Quotes, and Custom Fields.
Follow-Ups & Reminder Automation
Improve dog walking quote conversion, reduce missed opportunities, and keep your pipeline active with more consistent follow-up. OctopusPro helps you manage manual follow-up tasks and automate reminder messages, so your team can stay on top of open quotes more efficiently.
Set a follow-up date for each dog walking quote, view due and overdue follow-ups in one place, and automate reminders by email, SMS, and WhatsApp where enabled. Expiry dates can help create urgency, while reminders stop automatically when a dog walking quote is accepted, declined, cancelled, deleted, or converted into a dog walking appointment. Communication logs also give your team clear visibility into what has been sent and what still needs action. See the Dog Walking Quote Follow-Up Reminder Automation guide.
Modern dog walking workflows without the admin overload.
Keep dog walking bookings, recurring dog walking schedules, dog profiles, customer communication, invoices, payments, and follow-ups moving smoothly as your dog walking business grows.
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Improve Dog Walking Enquiry Conversion and Booking Rates
Turn more dog walking enquiries into paying work, respond faster, and convert more leads into confirmed dog walking bookings with a more organised sales workflow. With dog walking enquiry management, lead tracking, and dog walking enquiry-to-dog walking appointment conversion, OctopusPro helps your team review new opportunities sooner, send quotes promptly, and move every lead efficiently from first contact to confirmed dog walking appointment.
Website Enquiry Widget and Customer Portal Contact Us Lead Funnel
Capture more quote requests, reduce missed opportunities, and give your team a faster path from enquiry to dog walking quote or dog walking appointment. With the embedded lead capture form for your website and the Customer Portal Contact Us dog walking enquiry form, OctopusPro lets prospects submit service details, addresses, photos, and timing questions when they are not ready to book yet. Each submission automatically creates a dog walking enquiry your team can qualify, follow up, and convert into a dog walking quote or dog walking appointment without re-entering details. This is especially valuable for customer intake calls, dog walking enquiries, complex dog walking appointment programmes, commercial dog walking service dog walking appointment and dog walking enquiries, and other “dog walking quote first” dog walking appointments.
Automated Lead Recovery and Booking Follow-Up
Recover lost revenue, reduce manual chasing, and stop leads from going cold with more consistent follow-up. OctopusPro helps you re-engage incomplete dog walking bookings and missed opportunities using automated dog walking enquiry contact-attempt notifications and abandoned cart follow-up messages, along with lead follow-up reminders. This helps your team stay on top of open opportunities, respond more consistently, and convert more leads into booked work.
New Enquiry Notifications and Full Dog Walking Enquiry Review Workflow
Help your dog walking team respond sooner, qualify leads faster, and make sure promising dog walking appointments do not sit unanswered. With web and mobile dog walking enquiry notifications in OctopusPro’s notifications centre and a full dog walking enquiry details view for lead qualification, follow-up, and conversion, your team can review service details, addresses, photos, communication history, follow-up reminders, lead source data, and conversion options from one screen as soon as a new dog walking enquiry is submitted. This helps you respond faster, stay organised, and convert more dog walking enquiries into quotes and confirmed dog walking appointments.
Enquiry Discussions, Internal Notes, and Customer Updates
Keep every pre-dog walking appointment conversation in context, help your team collaborate more effectively, and follow up with greater confidence. With threaded dog walking enquiry discussions, internal notes, and visibility controls and email, SMS, and calling directly from dog walking enquiries, OctopusPro lets your team collaborate internally, attach files, share customer-visible updates when needed, and maintain a complete communication trail linked to the dog walking enquiry instead of scattered across inboxes, text messages, and personal notes.
Make scheduling, quoting, and payments easier to manage.
Give your team a cleaner way to handle dog walking packages, same-day dog walking requests, recurring dog walking appointments, reminders, approvals, invoicing, and payment collection from one system.
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Website booking channel
Integrate your website and start accepting dog walking bookings online
Turn your website into a 24/7 booking channel that generates more dog walking enquiries, dog walking requests, dog walking meet-and-greets, and quote requests without adding extra admin
OctopusPro helps dog walking companies and pet care teams prevent urgent dog walking requests, give customers clearer booking options, and make sure your team has enough time to prepare, assign staff, and travel to the job.
- Let customers request quotes and submit dog walking, pet visit, and meet-and-greet requests for your dog walks and dog walking services online.
- Let customers choose exact dog walking booking start times or preferred time windows in the customer portal, depending on how your scheduling workflow is set up.
- Apply minimum advance notice rules for new online dog walking bookings so your team has enough time to prepare, dispatch, and travel before the dog walk starts.
- Customise your customer portal website with your brand colours, fonts, and styling without needing design or coding skills.
- Add your business logo, images, and favicon to create a professional branded experience.
- Display your dog walking services and dog walking options clearly in an organised service catalogue.
- Use the portal as a standalone dog walking booking website if you do not already have a site, or embed it into your existing website.
- Add a “Book Now” button to encourage faster dog walking conversions.
- Add customer login and signup access so customers can manage their dog walking bookings, approvals, and payments.
- Use your own website domain or portal URL for a more seamless online experience.
- Link your social media pages and listings to improve reach and trust.
- Offer multiple languages to support a broader customer base.
Self-Service Online Booking for Dog Walking Appointments
Make dog walking booking easier for customers, reduce admin, and manage scheduling, dispatch, and dog walking appointment progress from one connected system. With online dog walking quote, dog walking appointment, dog walking management, OctopusPro helps your team manage work from anywhere while customers can request quotes and book dog walking services through your website. Customise the dog walking booking experience to match your brand, present your dog walking services clearly, and use it as part of your website or as a standalone dog walking booking site.
Customer Self-Service Booking Rescheduling
Reduce admin, improve convenience, and give customers more flexibility with customer self-service dog walking booking rescheduling. OctopusPro lets customers reschedule dog walking bookings through the customer portal or directly from dog walking booking confirmation and reminder emails, while your business keeps control with minimum notice rules for dog walking booking changes. This helps your team cut back on calls and back-and-forth messages, reduce scheduling conflicts, and make it easier for customers to update their dog walking appointment without leaving your system.
Controls for Exact Times, Time Windows, and Advance Notice
Offer clearer dog walking appointment choices to customers while keeping tighter control over availability and scheduling. With exact dog walking booking start times and customer time-window settings and minimum notice time rules for new online dog walking meet-and-greets, OctopusPro lets you choose whether customers book a precise time or an available time window, while controlling how much notice is required. This helps create a smoother online dog walking booking experience and reduce last-minute scheduling pressure.
Compatible with all website builders, regardless of the platform
Add online booking and lead capture to your existing site without rebuilding your website or changing platforms
Automated Dog Walking Appointment Reminder Notifications
Bring customers back at the right time, improve retention, and generate more repeat revenue with automated dog walking reminders. OctopusPro helps you send recurring and follow-up reminders for dog walking services such as dog walking progress check-ins, dog walking schedule renewals, follow-up visits, dog walking appointment reminders, and recurring pet care programmes, repeat dog walking services, group dog walks, multi-location dog walking appointments, and recurring dog walking appointment work, and planned follow-up visits and recurring dog walking appointment programmes, making repeat dog walking booking easier and helping you stay top of mind. See Automate Recurring Service Reminders for Dog Walking Customers.
Recurring and Repeat Dog Walking Appointments
Lock in future work, reduce rebooking admin, and create more predictable recurring revenue with repeat and recurring dog walking scheduling. OctopusPro lets you create repeat and recurring dog walking bookings for dog walking services such as follow-up visits, group dog walks, multi-location dog walking appointments, recurring dog walking meet-and-greets, customer intake calls, planned reviews, and repeat dog walking services, while also letting you offer recurring online dog walking bookings for customers.
Voucher Codes, Promotions, and Dog Walking Campaigns
Create more demand, win new customers, and bring existing customers back with targeted offers and seasonal campaigns. OctopusPro helps you drive more dog walking bookings using discount voucher code management and customer portal promotions and homepage banners, making it easy to launch first-visit discounts, time-sensitive offers, and seasonal campaigns that attract new business and encourage repeat dog walking bookings.
Give dog walkers clearer schedules and better job details.
Help dog walkers and walking assistants arrive prepared with customer details, dog profiles, walk notes, walk locations, forms, and dog walking booking updates available from the office or the mobile app.
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Mobile, In-Home, and Route-Based Dog Walking Appointments
Reduce confusion, price travel more accurately, and handle complex dog walking schedules with greater control. OctopusPro supports multi-address dog walking bookings for homes, apartment complexes, customer properties, local parks, recurring routes, and mobile service areas, making it easier to manage in-home dog walking appointments, group walks, route-based bookings, same-day requests, and customers with more than one regular walk location. You can also use distance-based travel fees to calculate travel between customer locations and service areas where needed, helping you recover dog walker travel time more fairly while keeping pricing clearer for customers.
Exact Mobile Dog Walking Locations, Shared Pin Links, and Google Maps URLs
Improve location accuracy, speed up dispatch, reduce location errors, and help dog walkers reach the exact walk location faster for home visits, apartment access, park meeting points, recurring routes, and hard-to-access customer properties. With Google Maps URL and shared pin capture during dog walking appointment and mobile dog walking location tools for precise home, park, route, and customer property locations, your team can paste a customer’s dropped pin or Google Maps share link into the walk location prompt, confirm the exact walk location on the map, and use precise GPS pin locations for last-minute home visits, apartment pickups, park meet points, and hard-to-find walk locations.
Assign Dog Walkers Faster with Real-Time Mobile Dog Walker and Fieldworker Tracking
Improve response times, reduce unnecessary travel, and make faster dispatch decisions with real-time fieldworker tracking. OctopusPro helps your team view active dog walkers and walking assistants on a live map, identify the closest available mobile dog walker for urgent dog walking bookings, and schedule work more efficiently based on real-time location. See how it works in our real-time fieldworker location tracking software guide.
ETA Updates and Geofenced Mobile Dog Walking Appointment Progress
Improve punctuality, reduce “where is my dog walker?” calls, and give dispatchers clearer dog walking appointment progress visibility with real-time tracking and automated updates. OctopusPro combines real-time GPS tracking and live dog walking appointment status updates with live ETA updates, GPS dog walking booking tracking, and running-late alerts, plus geofenced arrival and automatic fieldworker check-out. This helps your team monitor dog walker travel, arrival, and departure more accurately and keep scheduled dog walking appointments running on time.
Live Dog Walker Tracking for Customers
Set clearer arrival expectations, improve customer confidence, and reduce unnecessary calls to your office with live dog walker tracking for customers. OctopusPro lets customers follow their assigned dog walker while they are on the way, helping create a more transparent service experience and making arrival times easier to understand.
Address Privacy Until the Dog Walker Is On the Way
Protect customer privacy, control when sensitive address details are revealed, and keep visibility aligned with your dispatch workflow. With address masking until the dog walker taps On the Way and fieldworker permissions that control what mobile dog walking staff can view in the app, OctopusPro helps prevent premature access to sensitive locations and supports stronger privacy controls based on dog walker travel status.
Nearby Dog Walking Appointments and Proximity-Based Dog Walker Assignment
Reduce travel time, improve response times, and fit more profitable work into each day with Nearby Dog Walking Bookings and proximity-based scheduling for dog walkers and walking assistants. OctopusPro helps dispatchers and dog walkers view dog walking appointments by geographic proximity, identify the closest qualified dog walker, and cluster work more efficiently across in-home dog walking visits, recurring routes, multi-address customers, group walks, and same-day dog walking requests. This supports smarter route planning and helps your team complete more dog walking appointments without sacrificing service quality. In simple terms, Nearby Dog Walking Bookings proximity-based scheduling helps you plan around a dog walking appointment by showing nearby dog walking appointments, travel distance, and available time slots so you can cluster dog walking appointments and optimise routes. In contrast, Real-Time Fieldworker Location Tracking software shows the live location of active dog walkers and walking assistants, helping dispatchers identify who is closest right now for faster dog walker assignment and real-time dispatch decisions.
Create a smoother booking journey for dog walking customers.
Let customers request dog walking bookings online, receive confirmations and reminders, update dog walking appointments where allowed, and stay informed before and after each dog walking appointment.
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Customer, Dog Profile, and Relationship Management
OctopusPro’s built-in CRM tools bring together customer details, service addresses, dog profiles, quotes, dog walking bookings, invoices, complaints, and a complete communication history in one organised system. You can also manage customer and dog profile custom fields, labels, internal notes, properties or assets linked to the customer, account statements, and billing details from one profile, while giving customers a secure self-service space through customer portal profile management to keep their details up to date. This helps your team respond faster, personalise service more easily, and maintain a clearer customer record across the full relationship lifecycle.
Automated Dog Walking Appointment Reminders and Confirmations
Reduce no-shows, protect dog walker time, reduce cancellations, and keep customers and dog walkers and walking assistants better informed without extra manual follow-up. With automated email, SMS, and app reminders and confirmations, OctopusPro can send reminders before scheduled dog walking appointments and confirmations with the necessary dog walking booking information for upcoming, booked, rescheduled, changed, or cancelled dog walking appointments. You can also customise your reminder and confirmation messages to match your workflow and branding, helping keep every dog walking appointment on track and everyone informed every step of the way.
Automate Customer and Staff Communication
Save hours of admin, reply faster, keep your reception staff, dog walkers, and walking assistants aligned, and present a more professional and consistent image at every stage of the dog walking appointment. With email and SMS automations for customer updates, reminders, and internal staff communication, plus canned responses and reusable message templates, you can send status updates, on-the-way notifications, rescheduling alerts, quotes, invoices, payment reminders, follow-ups, internal prompts to staff, and consistent replies to common dog walking enquiries, dog walking questions, updates, approvals, and follow-ups without rewriting the same messages every time.
Two-Way Customer and Dog Walker Communication
Keep everyone aligned, make communication easier to track, and reduce delays caused by scattered messages. With two-way dog walking appointment communication and direct messaging with dog walkers and walking assistants through OctopusPro, your team can contact customers, contact dog walkers and walking assistants, send updates, request approvals, answer questions, and keep chat, SMS, calls, and communication history linked to the relevant dog walking record instead of scattered across personal devices.
WhatsApp Integration
Reach customers and dog walkers and walking assistants faster, reduce communication delays, and manage WhatsApp messaging from one central system with WhatsApp Business integration through Meta. OctopusPro lets you use approved Meta templates for confirmations, reminders, status updates, follow-ups, first-contact auto-responses, and targeted bulk WhatsApp campaigns to mailing lists. It also helps you track template status, message walk location, read rates, failures, and overall account activity, giving your team better visibility and control over day-to-day service communication and outreach.
Digital phone system, missed-call workflows, and call logging
Deliver a more professional calling experience, keep every call linked to the right customer record, and manage phone communication more efficiently from one system. OctopusPro lets your team handle business calls, SMS, voicemails, call routing, and call logs in one connected workflow, with in-app calling, team-based number routing, missed-call workflows, and communication history tied to the right records. This helps your team stay organised and responsive without relying on personal mobiles. See the Digital Phone System guide.
Unified Notifications Hub Across Web and Mobile
Help your team respond faster, stay organised, and keep time-critical communication from being missed with one central notifications hub across web and mobile. OctopusPro brings calls, voicemails, SMS, discussions, leads, and operational updates into a notifications centre for web and dog walkers and walking assistants, supported by a live dashboard with dog walking enquiries, SMS, and discussion widgets. This gives reception, admin staff, and dispatchers a clear view of what needs attention next, helping them react faster to new leads, missed calls, internal updates, and time-sensitive service communication.
Share Dog Walking Notes, Photos, Forms, and Attachments with Dog Walkers
Give dog walkers and walking assistants the context they need before they start, reduce back-and-forth, and help dog walking appointments get completed more accurately with better field collaboration and documentation. With dog walking appointment attachments, OctopusPro lets your team attach estimates, photos, site dog walking meet-and-greet images, instructions, invoices, and other dog walking appointment-related files, while also allowing dog walkers and walking assistants to upload before-and-after photos and other field images as the work progresses. This keeps reception staff, dog walkers, and walking assistants aligned, improves communication, and creates clearer proof of completed walks and completion throughout the dog walking appointment.
Secure Cloud Storage for Documents, Forms, and Dog Walking Records
Keep critical dog walking booking information secure, accessible, and easy to find throughout the full service lifecycle. OctopusPro securely stores your business data in the cloud, giving your team reliable long-term access to the records, attachments, and documentation connected to each dog walking appointment. Whether your admin staff are at the desk and your dog walkers are out in the field, they can quickly find the information they need to quote, schedule, deliver dog walking appointments, invoice, and follow up with confidence. This helps maintain continuity across every stage of the service process without relying on paper files or scattered files or systems.
Get Paid Faster and Keep Cash Flow Under Control
Shorten the time between completing work and collecting payment while keeping invoicing and payment records easier to manage. OctopusPro helps dog walking companies manage invoicing, payments, deposits, and refunds more efficiently. Generate invoices quickly, collect payments through supported gateways, track balances, automate reminders, and maintain clear financial records for every dog walking appointment. This reduces admin work and creates a smoother payment experience for both customers and staff.
Saved Cards, Card on File, and Flexible Deposit Terms
Reduce payment friction, make it easier for customers to approve work, and support more flexible dog walking appointment and payment workflows. With service payment terms for deposits, card-on-file, and pay-later dog walking bookings and saved payment methods in the customer portal, OctopusPro lets you collect deposits, securely store cards for later charging, and help returning customers pay faster without re-entering their details. This is especially useful for customer intake calls, dog walking enquiries, approval-based dog walking appointments, urgent mobile dog walking call-outs, recurring maintenance, and balance-after-service workflows.
Card-present, mobile, and online payments in one workflow
Get paid faster, reduce admin, and give customers more ways to pay with one connected payment workflow. OctopusPro supports online deposits and secure payment methods, mobile payment collection during dog walking visits, and secure payment links sent with quotes and invoices. It integrates with multiple payment gateways, including Stripe, PayPal, Authorize.Net, Square, Checkout.com, eWAY, WePay, and Tap, so you can collect deposits, balances, and on-site payments more efficiently while keeping quoting, invoicing, and payment collection connected in one system.
Ad-Hoc Dog Walking Services and On-Site Charge Adjustments
Capture extra labour, dog walking supplies, and one-off charges immediately so changing dog walking appointment scope does not lead to missed revenue. With custom dog walking services and non-catalogue line items added from the fieldworker app, dog walkers and walking assistants can record unexpected labour, extra walk time, extra dog walking supplies, walking supplies, and other additional dog walking appointment items directly in quotes, dog walking bookings, and invoices from the field.
Integrate with industry-leading payment gateways
In-App Invoicing and Payment Collection for Mobile Dog Walking Appointments
Close out dog walking appointments faster, invoice sooner, get paid closer to dog walking appointment completion, and make payment collection easier while the dog walker is still on-site or completing the visit. With instant invoicing and in-app invoicing and payment collection, OctopusPro lets dog walkers and walking assistants create invoices and take payment as soon as the dog walking appointment is completed, helping reduce delays, improve transparency, shorten the gap between finishing the dog walking appointment and collecting payment, and keep cash flow improving.
Invoice Labels, Tracking, and Audit Trail
Stay organised, resolve disputes faster, and give your team clearer visibility over invoice progress with invoice labels and tags plus a detailed invoice history log and audit trail. Categorise invoices by workflow stage, track key actions such as sent, edited, paid, or voided, and quickly review what changed, when it changed, and who made the update. This makes it easier to manage finance workflows, investigate billing questions, and keep invoice records clearer and more accountable as your operation grows.
Digital Signature Capture
Approve work faster, reduce paperwork, and create a more reliable sign-off process with digital signature capture. Collect customer approval and sign-off for quotes, dog walking bookings, and invoices electronically, whether the customer signs through any browser on their own phone or device using a secure link, or signs on-site through the fieldworker app when the dog walker is with them. This helps you confirm approvals faster, capture proof of service more professionally, and maintain a clearer digital record without paper forms.
Automated Payment Reminders
Improve collections, protect cash flow, reduce overdue invoices, and save your team time with automated payment reminders. Automatically send unpaid and overdue invoice follow-ups by email, SMS, and WhatsApp. It also works well with customer billing cycles for consolidated invoicing and custom invoice due dates and billing terms, making it easier to align reminders with agreed payment schedules, recurring billing arrangements, and customer-specific billing dates so you can get paid faster and manage accounts more consistently.
Branded Invoice PDFs and Payment Advice
Look more professional, reduce confusion, and help customers pay faster with clear branded invoice documents. With custom invoice PDF templates, branding, and payment advice, you can add your logo, choose logo alignment, customise the layout, and style your invoices with your preferred font family, font size, font color, and border color to better match your brand. You can also add custom header and footer content, include clear payment instructions, terms, dog walking notes, or legal disclaimers, and apply different branding for different trading names, helping make invoices easier to understand, more consistent, and more professional to send.
Payment Tracking, Due Dates, and Terms
Improve cash flow control, set clearer payment expectations, and make balances, deposits, refunds, and due dates easier to manage. OctopusPro gives staff and customers clear visibility of payments, receipts, deposits, and refunds, including paid amounts, outstanding balances, and payment history, while allowing you to apply invoice due dates and payment terms such as pay on completion, dog walk start, Net terms, or fixed billing dates at invoice, customer, service, or company level. This makes it easier to support trade accounts, part-payments, and deposit-based dog walking appointments, track overdue invoices more accurately, and align reminders and collections with agreed payment schedules.
Coordinate mobile dog walking teams without the guesswork.
Use dog walking service areas, travel details, saved locations, map links, and dog walker availability to manage in-home dog walking, multi-location dog walking appointments, venue dog walking bookings, and urgent dog walking requests more efficiently.
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Efficiently Manage Multi-Location Dog Walking Contracts and Repeat Dog Walking Work
Handle higher dog walking appointment volume more efficiently, deliver more consistent service, and keep multi-location dog walking appointments, group dog walks, or dog walking service and contract work organised from one connected system. OctopusPro helps businesses serving commercial dog walking service portfolios, trade accounts, logistics operators, government dog walking appointments, and corporate customers manage multiple dog walking appointments, repeated dog walking appointments, and long-term service contracts in one place. With dog walking history tracking, automated communication, and centralized scheduling, it becomes easier to coordinate ongoing work, maintain service quality, and manage contract customers more effectively as your business grows.
Group and Merge Invoices
Reduce billing admin, improve invoice clarity, and present repeat dog walking customers, dog walking clubs, property managers, corporate pet care accounts, and recurring customer accounts with a more professional view of charges using grouped and merged invoices. This is especially useful for recurring dog walking plans, multi-dog households, grouped walks, and businesses managing multiple dog walking appointments for the same customer, helping you keep billing accurate and easier to manage as your operation grows.
Optimise Billing Cycles for Corporate, Multi-Location, and Repeat Dog Walking Customers
Reduce billing admin, simplify reconciliation, and manage high-volume commercial dog walking service invoicing more efficiently with flexible billing cycle management. OctopusPro helps you group multiple completed dog walking appointments into scheduled invoices for trade accounts, multi-location dog walking appointments, group dog walks, or dog walking service customers, and other commercial dog walking service customers, making recurring billing clearer, more organised, and easier to control.
Sell and manage dog walking packages more professionally.
Create clearer dog walking quotes, package options, service add-ons, follow-up reminders, and recurring dog walking workflows so your team can manage sales and delivery in one place.
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Configured for Your Dog Walking Workflow
Run your business more efficiently with a system that fits your workflow instead of forcing you into a generic setup. OctopusPro supports mobile, recurring, route-based, and service-area dog walking workflows, so you can manage the way you work today and adapt more easily as your business grows.
Multi-location Dog Walking Service Area Management
Keep growing without losing control by managing multiple service areas, mobile dog walking zones, recurring routes, and local teams in one system. OctopusPro helps you assign dog walking services and dog walkers by suburb or service area, control which team handles each appointment, filter schedules by area, and keep reporting, payments, and operations organised as your business expands. See Booking Location Types and Fieldworker Dog Walking Service Areas.
Distance-Based Travel Fees and Geo-Pricing Zones
Protect margin on mobile work and charge more accurately for travel, distance, and dog walking service area pricing. With distance-based travel fees for mobile dog walking call-outs and geo-pricing zones for field dog mobile dog walking service areas, OctopusPro can automatically apply free travel thresholds, per-kilometre or per-mile charges, and different pricing by suburb, postcode, or service zone, so the right travel fee is added without manual calculation.
Team Dog Walking Appointments with Lead Dog Walkers, Assistants, and Support Staff
Complete larger dog walking appointments more efficiently, define team roles more clearly, and keep accountability and payroll organised when multiple dog walkers and walking assistants are needed on-site. OctopusPro lets you assign multiple dog walkers and walking assistants to one dog walking appointment and manage support team accounts for lead dog walkers and walking assistants for larger dog walking appointments, multi-dog households, group dog walks, route-based schedules, recurring pet care work, and specialist support.
Real-Time Dog Walker Activity Log
Improve accountability, resolve disputes faster, and give managers clearer visibility with a real-time activity log and audit trail. OctopusPro records dog walker actions, status changes, and dog walking appointment updates as they happen, making performance easier to monitor and issues easier to investigate.
Dog Walker Time Tracking, Attendance, and Timesheets
Track labour more accurately, improve payroll confidence, and get clearer visibility into dog walker productivity. OctopusPro records walk attendance, check-in and check-out activity, travel, dog walking appointment progress, and working hours in real time, helping you reduce reliance on manual timesheets and improve accountability, payroll accuracy, and reporting. See Fieldworker Check-In / Check-Out Tracking and Dog Walkers and Walking Assistants, Sub-dog walkers and walking assistants & Payroll.
Built for solo dog walkers, growing pet care teams, mobile teams, and dog walking businesses.
Whether you manage one dog walker or a multi-dog walker operation, OctopusPro helps keep scheduling, dispatch, records, communication, billing, and reporting organised as demand increases.
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Dog Walker Payroll and Commission Management
Improve payroll accuracy, reduce admin, and manage dog walker commissions and mixed pay models with more confidence. OctopusPro helps you calculate earnings, commissions, and payouts more reliably for employee dog walkers and walking assistants, subcontractors, and mixed pay structures, helping reduce manual work and payroll disputes. See Fieldworker Payroll Management & Reconciliation.
Stop dog walking bookings, follow-ups, and payments slipping through the cracks.
Use reminders, statuses, notifications, customer records, quote follow-ups, and payment workflows to keep every dog walking job moving from enquiry to completion.
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Reduce Complaints and Deliver a Better Dog Walking Customer Experience
Resolve issues faster, protect your reputation, improve customer satisfaction, and give customers more confidence with a clearer, more reliable complaint handling process. OctopusPro helps you manage complaints and service issues, handle payment issues and service questions, keep customers updated, track progress, and maintain complete customer communication records with a full history of actions taken. With issue and complaint management for service businesses, your team gets clearer workflows, better visibility, and stronger accountability so problems are handled properly, resolved faster, and nothing slips through the cracks.
Customer Feedback and Review Management
Build a stronger reputation, improve service quality, gain clearer customer insights, and add more trusted social proof with customer feedback, ratings, and reviews for service businesses. OctopusPro helps you collect internal feedback, monitor customer sentiment, and improve service walk location. You can also use Google Dog Walking Reviews integration and automated review requests to display public Google Dog Walking Reviews, send customers to your Google review page, and automate review requests by email and SMS.
Automated review requests and customer reactivation marketing
Save time, re-engage past customers, and promote future dog walking services more effectively with automated follow-up and targeted outreach. OctopusPro helps you request feedback after completed dog walking appointments using Customer Feedback, Ratings & Dog Walking Reviews, automate follow-up workflows through Workflow Automations, and use Mailing Lists plus Mailchimp Integration to re-engage customers, market seasonal or recurring dog walking services such as regular walk packages, follow-up customer check-ins, group dog walks, multi-location dog walking appointments, and recurring dog walking work, and keep your business in front of the right audience with less manual effort.
Mailing Lists and Customer Marketing
Grow repeat business, improve campaign targeting, and keep your marketing organised with built-in mailing list management software for service businesses. Create customer and staff mailing lists using filters like location, dog walking history, labels, and dog walking appointment status, then use them for promotions, reminders, updates, and reactivation campaigns. You can also integrate OctopusPro mailing lists with Mailchimp for email marketing, automation, and reporting, and learn how to manage campaigns more effectively in the mailing lists marketing guide.
A better system for dog walking businesses ready to grow.
Dog Walking Review plans, start a trial, or book support to plan how OctopusPro can fit your services, dog walkers and walking assistants, locations, dog walking packages, customer portal, and reporting workflows.
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Accounting Integration with Xero and QuickBooks
Save admin time, reduce double entry, improve accuracy, and make reconciliation easier by connecting OctopusPro with Xero and QuickBooks accounting integration. OctopusPro helps dog walking companies and pet care teams sync customers, invoices, payments, and service items between their operational and financial systems, so Dog walking operations, mobile dog walking appointments, multi-location dog walking appointments, group dog walks, and dog walking service billing records stay aligned. This makes it easier to automate invoice creation from quotes, dog walking bookings, and completed dog walking appointments, track deposits and part-payments, keep overdue balances visible, issue receipts and payment confirmations, and give your bookkeeper or accountant cleaner, more up-to-date records for reporting, reconciliation, and tax time.
Open API, Webhooks & Third-Party Integrations
Reduce manual work, connect your systems more effectively, and keep data flowing smoothly across your business with API access, webhooks, and third-party integrations. OctopusPro can connect with Mailchimp, Google Maps API, Google Dog Walking Reviews, Facebook Page & Messenger, and external CRM, ERP, accounting, and reporting platforms. With the Open API and webhooks, you can sync customers, dog walking enquiries, quotes, dog walking bookings, invoices, and payments, build custom portals or apps, create dashboards in Power BI, Looker, and Tableau, and trigger real-time actions such as Slack or Teams alerts when quotes change, payments are approved, or missed calls need follow-up.
Secure, Searchable Reporting for Your Entire Operation
Make better decisions faster, track performance more accurately, and keep a reliable record of your business activity with secure, searchable reporting. With real-time reporting across dog walking bookings, dog walkers and walking assistants, customers, invoices, payments, sales, and operational activity, you can quickly find the data you need, monitor trends, export reports when required, and maintain clear visibility across your entire operation.
Keep Working Online or Offline
Offer a Branded App Experience for Your Dog Walking Business
Strengthen your brand, make your business look more professional and established to dog walkers and walking assistants, and give repeat customers an easier way to remember, access, and stay connected with your business. With your own branded service industry app, you can publish the OctopusPro app under your company name and business identity, helping your business appear more professional and consistent. For customers, this is especially valuable if you offer repeat or recurring dog walking services, as they can access your business more easily and receive push notifications through your branded app, helping build stronger familiarity, trust, and long-term loyalty.
Available Wherever Your Team Works
Keep reception staff, dog walkers, and walking assistants productive from the dog walking company, the road, or the customer site with one connected system available on iOS, Android, and the web. With fieldworker app access and mobile dog walking management, your team can stay connected and manage work from anywhere.
Reliable Cloud-Based Data Security
Protect sensitive business data while maintaining stronger access control, accountability, and operational control across your team. OctopusPro supports role-based user permissions and secure staff access control, helping reduce risk while ensuring the right team members can securely access the records and information they need from anywhere.
Dog Walking Videos and User Guides
Help your team get up to speed faster and make better use of the platform with the OctopusPro User Guide, webinars, onboarding supplies, and dog walking videos and product walkthroughs. Find step-by-step setup guides, tutorials, and real workflow examples to support onboarding, daily operations, and ongoing improvement across your office and field teams.
Launch your dog walking workflow with expert support.
Get help planning your setup, organising dog walkers and walking assistants, services, dog walking booking forms, customer portal options, pricing, reminders, and reporting workflows so your dog walking business can move from enquiry to paid dog walking booking with less friction.
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