Locksmith Software that Transforms Business Operations
OctopusPro is a premier all-in-one job and schedule management software, purpose-built to turbocharge your locksmith business. As a comprehensive solution, our platform effortlessly caters to all areas of your service portfolio – Residential, Commercial, Automobile, Emergency, and Forensic locksmithing. Within our user-friendly system, manage and coordinate every facet of your business operations – from customer inquiries, quotes, bookings, invoices, payments to your team of locksmiths. With OctopusPro, you’ll be turning inquiries into jobs, generating professional invoices, and tracking arrival times for clients with absolute ease.
Embrace the opportunity and revolutionize your locksmith business with a FREE Trial!
• Enhance locksmith operations management
• Simplify locksmith job scheduling
• Free up invaluable locksmiths & office staff time
• Amplify your locksmith business profits!
OctopusPro can help your business oversee various locksmith services including lock installations, re-keying, lock repairs, emergency lockouts, key duplication, and master key system setup. Our specialized services also extend to more complex needs such as high-security lock installations, safe installations, electronic access control systems, car key programming, and ignition repairs. OctopusPro can also help businesses offer additional services like emergency services, mobile locksmith services, and monthly maintenance packages.
Locksmith Rota Management
Stay streamlined and amplify your efficiency by synchronizing multiple locksmith calendars and job scheduling. Keep your clients informed and your locksmiths prepared for any task at hand.
Job Forecast: Daily, Weekly, Monthly Views
Customize your calendar outlook to match your locksmith business needs. Review your service bookings on a daily, weekly, or monthly basis to keep track of your locksmith operations.
Automated Locksmithing Reminders
Never miss a key job again! With our auto reminder feature, you can now send automated emails and SMS notifications for every locksmith job that is booked, cancelled, or rescheduled.
Streamlined Management for your Mobile Locksmith Business
OctopusPro securely houses essential customer information in the cloud, covering profiles, contact details, service requirements, appointment history, and feedback. This information is accessible when you need it, ensuring smooth operations whether you’re providing residential locksmith services, solving commercial security challenges, tending to automobile lock issues, attending to emergency lockouts, or conducting forensic locksmith investigations.
Our SEO-optimized platform brings your locksmith business to the forefront of online searches, attracting more customers looking for reliable and professional locksmith services. Embrace OctopusPro today to elevate customer service, streamline operations, ramp up productivity, and drive your revenue growth.
Revolutionize Your Locksmith Business with OctopusPro's Forms and Checklists Feature
Our platform stands as a staunch supporter of mobile locksmith operations, offering real-time job status, automated client communication, handy job checklists, and immediate payment collection capabilities. This ensures a significant boost to your overall productivity and the quality of customer experience you deliver.
Unified Management System
Boost productivity and stay organized by managing your entire team’s calendars and schedules in one consolidated platform. This feature allows you to oversee multiple locksmiths simultaneously, ensuring efficient operations and balanced workload.
Real-Time Staff Activity Log
Stay abreast of your team’s actions with a comprehensive activity log. This feature allows you to track your locksmiths’ tasks throughout the day, ensuring transparency and efficient performance management.
Proactive Client Management
Keep your clients in the loop about every step concerning their booking. From scheduling appointments to job status updates, make sure your customers are always informed, promoting transparency and building stronger customer relationships.
Streamline Locksmith Service Billing Cycles
Automate Your Emails and SMS for Time-Efficiency
Manage Large Portfolios and Fleets
With OctopusPro, you can efficiently manage these property portfolios and provide a streamlined, tailored service that meets the unique needs of each client.
Group and Merge Invoices
By grouping invoices, businesses can also provide their clients with a clear and comprehensive overview of all services provided and their associated costs. This can help build trust and transparency with clients and ensure that businesses are properly compensated for the services they provide. Overall, the ability to group invoices is just one of many features that make OctopusPro a comprehensive and efficient solution for car wash and auto detailing businesses that service fleets of vehicles. By utilizing OctopusPro’s features, businesses can manage their clients’ fleets more effectively, improve their profitability, and stand out in a competitive market.
Never Miss a Locksmith Service Request Again
Automated Customer Responses
Save valuable time by dispatching automated responses to your clients. Keep them informed about every step involving their service inquiries and bookings, promoting transparency and building customer trust.
Google Calendar Integration
Avoid scheduling clashes by automatically syncing your service bookings and events between your OctopusPro and Google Calendars. This feature provides real-time visibility into your locksmiths’ private schedules and blocked time slots, ensuring efficient appointment management.
Customizable Calendar
The modular system of OctopusPro allows you to tailor the calendar to suit your locksmith business requirements. Personalize your calendar with labels, filters, and more to align with your business needs and workflow.
Automatically Match the Best Locksmith for the Job
Monitor Your Mobile Locksmiths
OctopusPro provides real-time tracking capabilities for your mobile locksmith workforce. This feature not only saves time when delegating tasks but also enhances customer service by providing transparent and reliable appointment updates.
Skill Alignment for Locksmiths
Efficiently dispatch jobs based on locksmiths’ skill sets and services, ensuring the right expertise is matched with each task, whether it’s lock installation, key cutting, lockout assistance, safe repair, access control systems, automotive locksmithing, master key systems, or security consultation.
Real-Time Availability
Efficiently manage the schedules of your mobile locksmiths using the integrated live calendars. These calendars sync directly with external systems like Google Calendar, providing a real-time overview of your team’s availability. This feature facilitates seamless scheduling and ensures that your locksmith services are efficiently dispatched, contributing to customer satisfaction and business productivity.
Exchange Photos and Documents with Your Locksmiths Through the App
Communicate Efficiently with Your Locksmiths
Minimize office calls by providing your locksmiths access to chat with your office directly through the OctopusPro app. This fosters immediate and efficient communication, ensuring timely resolution of queries and issues.
Offline Document Sharing
OctopusPro facilitates document uploads and viewing on the cloud, enabling your team to access necessary documents anywhere, anytime – even offline. This ensures continuity of operations, regardless of connectivity.
Safeguard Photos and Documents
Secure all your locksmith service-related photos and documents with OctopusPro’s cloud-based solution. This ensures the safety and privacy of your business data, while also providing convenient access whenever needed.
Enhanced Accessibility for Staff and Customers
Maximize Conversion
Implement strategies to enhance your leads management and conversion rates and drive sales for your locksmith business. Utilize referral codes and discount vouchers to encourage satisfied customers to refer others, increasing your customer base and conversion potential.
Enhance Retention
Leverage cutting-edge CRM tools and features to effectively manage customer lists, store vehicle details, and track service history. Engage customers through personalized experiences, track their behavior, automate communication, and offer incentives to improve customer retention and foster loyalty.
Maintain Control
Benefit from advanced features that empower you to maintain control over your mobile locksmiths. Effectively manage their bookings, handle invoices, streamline payments, and maintain accurate accounts to ensure smooth operations and efficient management of your locksmith business.
Ensure Timely Attendance for All Locksmith Service Bookings
Online Appointment Management
Utilize OctopusPro’s cloud-based solutions to book, manage, and track all locksmith jobs online, maintaining control at all times. Enable customers to generate accurate service quotes and place booking requests for locksmith services effortlessly.
Self-Service Booking
Integrate OctopusPro with your existing website and accept online locksmith service bookings! Customize your portal with your business branding, including color schemes, styles, and fonts, without needing any design expertise. Display your range of locksmith services and additional offerings. Use your portal as a standalone website or seamlessly incorporate it into your existing online presence.
Automated Appointment Reminders
Eliminate the risk of missed locksmith appointments! OctopusPro enables you to send automated emails and SMS reminders to your customers and field locksmiths for every job that’s booked or rescheduled. Furthermore, remind your locksmiths about their upcoming appointments through convenient app push notifications.
Integrate your website and accept bookings online!
- OctopusPro enables your customers to generate accurate quotes, place booking requests for your locksmith services.
- Personalize your portal with your brand’s unique elements, like color schemes, styles, and fonts without any need for design expertise.
- Enhance your brand’s presence by adding your company logo, background images, or favicon to your portal.
- Showcase your locksmith services and additional offerings, making it easier for customers to access the information they need.
- If you don’t have an existing business website, you can utilize your portal as a standalone site, or seamlessly integrate it into your existing website.
- Incorporate a “Book Now” button on your website for customers to effortlessly schedule appointments.
- Add a login/signup button to your website to provide customers with convenient access to manage their bookings and payments.
- Employ your own domain URL to create a seamless online experience that’s fully integrated with your website.
- Connect to social media networks and online directory listings to extend your reach and engage with a wider audience.
- Provide multi-language options to cater to a diverse customer base.
Compatible with all website builders, regardless of the platform
Integrate with industry-leading payment gateways
Get Paid On Time!
Instant Invoicing
Create invoices on-the-spot post-service to expedite payments. This ensures a seamless transition from job completion to the payment process, reducing delays and enhancing cash flow.
Digital Signature Capture
OctopusPro’s dynamic feature allows you to capture customer signatures directly on your mobile device. This facilitates an efficient and paperless transaction, affirming the authenticity of the service provided and the client’s agreement to pay.
Automated Payment Reminders
To maintain consistent cash flow, send automated reminders for unpaid and overdue invoices. This feature not only helps in reducing late payments but also fosters a sense of accountability among clients, enhancing your business’s financial health.
Payment Processing Through the App for Your Locksmiths
On-the-Spot Invoicing
Ensure timely payments by creating invoices on-site, immediately after the locksmith service is rendered. This fosters a seamless transaction process and enhances your business’s cash flow.
Payment Management Transparency
Keep your clients informed about every financial transaction related to their booking, including payments and refunds. This ensures transparency and builds customer trust in your locksmith business.
Improved Customer Satisfaction
Efficiently process payments and invoices with OctopusPro, leading to an improved customer experience. Prompt and hassle-free transactions not only enhance customer satisfaction but also encourage repeat business and positive referrals.
Safeguard, Archive, and Access Your Locksmith Business Data
Offline Operations at Your Fingertips
Boost Your Locksmith Business Sales and Profits
Tailored to Your Brand
OctopusPro’s modular system allows you to customize the platform to fit your specific locksmith business needs. The flexibility of the platform ensures it grows and adapts with your evolving business requirements.
Access Anywhere and Anytime
Designed with mobility in mind, the OctopusPro app is compatible with iOS and Android devices. This ensures your locksmiths have the necessary tools at their fingertips while they’re on the move, making job management and communication a breeze.
Data Security
OctopusPro’s cloud-based solution guarantees the security of your business data. With the added ability to access your information anytime, you can run your locksmith business with peace of mind knowing that your critical business data is secure and readily available when needed.
Reduce Complaints and Increase Customer Satisfaction
Leverage the efficiency of OctopusPro to manage and reduce customer complaints effectively in your locksmith operations. Keep your clients informed by providing them real-time tracking capabilities for their booked locksmiths and the status of their service requests.
Customer Feedback Management
Efficiently manage customer feedback, reviews, and complaints, helping you refine your locksmith services. This not only elevates your service quality but also allows you to identify areas for improvement and consistently exceed customer expectations.
Real-Time Locksmith Tracking for Customers
Offer your clients the convenience of tracking your locksmiths in real-time when they’re en-route to the service location. This enhances transparency, builds customer trust, and ensures prompt service delivery.
Integration with Xero and QuickBooks
Connect with trusted accounting software like Xero or QuickBooks to automate your financial management. This real-time synchronization of financial data simplifies invoicing, account reconciliation, minimizes manual data entry, and boosts accuracy. Saving you time and reducing the potential for errors in your locksmith business’ financial operations.
Support and Training for your Locksmith Business with our Customer Success Team
Tutorial videos
We offer a wealth of resources to aid your understanding and usage of our system. This includes a comprehensive user guide, a dedicated YouTube channel filled with instructional videos, webinars, and live online training services. Additionally, we provide valuable tips and advice to facilitate your business growth.
Streamline Worker Earnings & Commissions
Automate and streamline your payment management system for a large locksmith workforce, ensuring transparency in earnings and commission details. Predefine criteria tailored to each locksmith, service, and job, to facilitate accurate and efficient payment processing. Give your team real-time access to payment information and summaries, keeping them informed and updated.
Dedicated In-House Support
To resolve any issues or queries you might have, we offer in-house training sessions. These sessions include a complimentary 60-minute onboarding and setup consultation, during which we will answer your questions and guide you through the account setup process. If additional support is required, you can choose from our suite of services and book a more extensive paid support session.